General support
For general Fair-File support, contact support@fair-file.ca. Do not attach or forward case records, screenshots, court documents, audio, video, or private child information by email.
Contact Fair-File
Ask about early access or the evidence-organization checklist.
Use the short request form to receive a launch update. Do not send case records, court documents, children’s information, or detailed allegations through a public form.
For early access
Tell us your province and broad area of interest. The public site collects only the minimum information needed to respond to your request.
For sensitive records
Please wait for the secure case workspace. Public forms are not designed for documents, screenshots, audio, video, government records, medical records, or private case details.
For urgent safety concerns
Call 911 or contact an appropriate emergency, crisis, legal, or child-protection service. Fair-File is not an emergency response service.